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Frequently Asked Questions

Quick answers about contributions, linked bills, eligibility, payouts, and more.

Giving & Buckets

How do the colored “buckets” work?

Each color represents a contribution tier. Members choose a bucket based on their selected tier, and as contributions grow, funding milestones help unlock bill payouts for verified members.

Can I give monthly or one-time?

Both are welcome. Many supporters choose monthly giving to keep the wheel moving steadily, but one-time gifts are a blessing too.

Are donations tax-deductible?

Check the donation page for current tax status and receipts information. If you need help, contact us and we’ll guide you.

Linking Bills

Why do I need to link a bill?

Linking a bill keeps things transparent and ensures blessings go to real needs. It also helps us verify the account for timely payments.

What documents are needed to verify my bill?

Typically a current statement showing your name, account details, and the amount due. If anything else is needed for verification, we’ll let you know.

Do you cover overdue bills or partial payments?

Depending on available funds, approved bill details, and the active funding milestone, support may go toward past-due or current balances. Exact payout amounts can vary.

Eligibility & Selection

How are recipients selected fairly?

Selections are made from verified, active participants based on approved bills, completed participation steps, and available funds. The process is designed to support fairness, participation, and transparency.

Does trivia or activity affect my eligibility?

Yes. Required activity, including trivia participation when applicable, helps maintain eligibility during active payout cycles.

How many members can receive payouts?

The number of verified members who receive payouts depends on the total contributions available at each funding milestone, along with approved bills and available funds.

Accounts & Access

How do I register and log in?

Create an account on the Register page, then log in with your email and password. You can update your profile anytime.

Can I update my information later?

Yes. You can edit your profile details and manage linked bills from your account dashboard.

How do I cancel or request a refund?

Please reach out via the Contact page. We’ll review your request and respond promptly according to our policy.

Privacy & Security

How is my data kept safe?

We follow industry best practices for protecting your information. Only necessary staff can access verified documents.

How are payments processed?

Payments are processed through reputable providers. Your card details are handled securely by those processors.

Where can I read the Privacy Policy and Terms?

See the links in the footer below to review our Privacy Policy and Terms of the Site.

Are weekly contributions required to participate?

Yes. Weekly contributions are required for participation in the active cycle and must be verified before a member becomes eligible for payout consideration.

Does each bucket run its own drawing?

Each bucket operates as its own participation pool, and funding progress is tracked within that active bucket.

How are winners selected?

Verified members are considered for payout based on approved bills, completed participation steps, and available funds. Selection is structured to support fairness and transparency.

Is payout guaranteed?

No. Participation does not guarantee bill payment. Payouts depend on available funds, verified eligibility, and completion of required participation steps.

Are bills capped by bucket?

Yes. Bills must remain within the cap allowed for the selected bucket in order to be eligible for payment.

What happens after someone wins?

Selected members may receive payment toward their approved bill amount up to the applicable limit. Future eligibility may be subject to program rules and timing requirements.

Why does a deposit have to be verified?

Deposit verification protects the integrity of the program and helps ensure that only fully qualified members enter the weekly drawing.