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Frequently Asked Questions

Quick answers about giving, linking bills, selection, and more.

Giving & Buckets

How do the colored “buckets” work?

Each color represents a donation tier. As the community gives, a bucket fills. When it’s full, eligible members can be selected for a blessing toward a linked bill.

Can I give monthly or one-time?

Both are welcome. Many supporters choose monthly giving to keep the wheel moving steadily, but one-time gifts are a blessing too.

Are donations tax-deductible?

Check the donation page for current tax status and receipts information. If you need help, contact us and we’ll guide you.

Linking Bills

Why do I need to link a bill?

Linking a bill keeps things transparent and ensures blessings go to real needs. It also helps us verify the account for timely payments.

What documents are needed to verify my bill?

Typically a current statement showing your name, account number, and the amount due. If anything else is needed, we’ll let you know.

Do you cover overdue bills or partial payments?

Depending on the bucket total and your bill status, blessings may go toward past-due or current balances. Exact amounts can vary month to month.

Eligibility & Selection

How are recipients selected fairly?

When a bucket fills, the Ferris Wheel “spins.” Verified and active members are eligible. The process balances fairness, participation, and transparency.

Does trivia or activity affect my eligibility?

Yes. Staying engaged (like answering a few simple trivia questions) helps maintain eligibility when selections occur.

How often do selections happen?

Selections happen whenever a bucket fills. That can vary based on the community’s giving pace.

Accounts & Access

How do I register and log in?

Create an account on the Register page, then log in with your email and password. You can update your profile anytime.

Can I update my information later?

Yes. You can edit your profile details and manage linked bills from your account dashboard.

How do I cancel or request a refund?

Please reach out via the Contact page. We’ll review your request and respond promptly according to our policy.

Privacy & Security

How is my data kept safe?

We follow industry best practices for protecting your information. Only necessary staff can access verified documents.

How are payments processed?

Payments are processed through reputable providers. Your card details are handled securely by those processors.

Where can I read the Privacy Policy and Terms?

See the links in the footer below to review our Privacy Policy and Terms of the Site.