Join Our Team

New Jerusalem Ferris Wheel is building a mission-driven support platform. We are looking for dependable, detail-oriented team members who can help us serve members with excellence, care, and integrity.

Current Opportunities

Please review the positions below. Click Show More to read the full job description for each role, then complete the application form at the bottom of the page.

Operations Manager

Supervises daily platform activity, reviews reports and bucket participation, coordinates verification teams, and prepares weekly draw readiness.

Key Responsibilities

  • Monitor daily platform activity and overall operational workflow.
  • Review reports related to deposits, bill approvals, and bucket participation.
  • Coordinate with bill verification, deposit verification, and customer support staff.
  • Ensure weekly draw readiness by confirming eligible members and completed reviews.
  • Escalate issues, resolve process gaps, and help maintain platform integrity.

Ideal Qualifications

  • Strong leadership, communication, and organization skills.
  • Experience in operations, administration, compliance, or team supervision.
  • Ability to handle confidential information with professionalism.

Bill Verification Specialist

Reviews member-submitted bills, confirms ownership and eligibility, checks bucket caps, and approves or rejects submissions.

Key Responsibilities

  • Review bills submitted by members for completeness and accuracy.
  • Confirm the bill belongs to the submitting member and meets eligibility rules.
  • Verify that the bill amount falls within the appropriate bucket cap.
  • Approve valid bill submissions or reject incomplete or ineligible documents.
  • Flag suspicious, altered, or inconsistent submissions for further review.

Ideal Qualifications

  • Strong attention to detail and document review skills.
  • Administrative, compliance, or verification experience preferred.
  • Ability to apply rules consistently and document decisions clearly.

Deposit Verification Clerk

Confirms member deposits, updates contribution records, flags suspicious activity, and prepares eligible lists for weekly draws.

Key Responsibilities

  • Confirm member deposits were submitted through approved payment channels.
  • Update contribution records accurately and on time.
  • Review payment activity for irregularities, duplicates, or suspicious patterns.
  • Work with operations staff to prepare the final eligible participant list.
  • Maintain organized records to support internal reporting and audits.

Ideal Qualifications

  • Comfort working with financial records, payment logs, or spreadsheets.
  • Strong accuracy and recordkeeping skills.
  • Ability to recognize discrepancies and escalate concerns promptly.

Customer Service Clerk

Assists members with account issues, answers questions about program rules, and guides users through bills and deposits.

Key Responsibilities

  • Respond to member questions in a clear, professional, and supportive way.
  • Help users navigate account access, bill linking, and deposit steps.
  • Explain program participation rules and common platform processes.
  • Escalate technical issues or account concerns to administrators when needed.
  • Support a positive member experience through timely communication.

Ideal Qualifications

  • Excellent customer service and communication skills.
  • Comfort assisting users with basic technical or account questions.
  • Patience, empathy, and strong follow-through.

Apply to Join Our Team

Please upload your resume to Google Drive, Dropbox, or OneDrive and paste the share link here.

Application Process

After submitting your application, our team will review your information. Qualified candidates may be contacted for the next steps in the selection process.